Privacy Policy

Privacy Policy

The Anne’s website values your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, and protect your personal information under certain circumstances. It also outlines the procedures we follow to safeguard your data, and the choices you have regarding the collection, use, and disclosure of your information. By visiting our website directly or through another platform, you agree to the practices described in this policy.

Protecting your data is extremely important to us. Your name and any information related to you will only be used in accordance with this Privacy Policy. We collect data only when necessary, or when it is directly relevant to our dealings with you. Your personal information will be retained in accordance with the law or for as long as it is needed for the purposes for which it was collected.

You may browse our website without providing personal details. Your identity remains anonymous unless you have an account that requires login with a username and password.

1. Information We Collect

We may collect information when you place an order on our website.

This may include (but is not limited to):

  • Name, gender, date of birth
  • Email address, billing address, shipping address, phone number
  • Payment details and card information

We use this information to:

  • Process your orders and deliver products/services
  • Manage your account and verify transactions
  • Improve our website design and user experience
  • Send you updates, offers, or product information (unless you opt out)

We may share your name, phone number, and address with third parties for delivery purposes (e.g., courier services).

You are responsible for keeping your account details and password confidential. The Anne’s cannot be held liable for misuse of your login credentials unless the misuse was caused by us.

2. Other Uses of Your Personal Data

  • We may use your information for surveys, marketing research, or statistics (always anonymous and optional).
  • We may contact you with offers or newsletters. You can unsubscribe at any time by clicking “Unsubscribe” in our emails.
  • We may analyze website traffic, user behavior, or email link clicks to improve our services. These reports are anonymous and cannot identify you personally.

3. Competitions

When you participate in competitions, your information will only be used to notify winners and manage promotions, in line with the competition’s terms.

4. Third Parties and External Links

We may share data with service providers (e.g., payment processors, delivery companies, marketing support) strictly to perform our services.

In the event The Anne’s or part of its business is sold, customer data may be transferred to the buyer.

We do not sell or disclose your personal data to third parties except as stated in this policy or required by law.

Our website may contain links to external sites. We are not responsible for the privacy policies of these third parties.

5. Cookies

Cookies are small text files stored on your device to recognize you on return visits. They help us:

  • Remember your shopping cart and preferences
  • Save you time during checkout
  • Analyze website usage (via tools like Google Analytics)

Cookies do not contain personal or harmful information. You may disable cookies in your browser, but some site functions may not work properly (e.g., checkout).

6. Security

We implement appropriate security measures (firewalls, SSL encryption, secure servers) to protect your data against unauthorized access, loss, or misuse.

While we take all reasonable precautions, no system is 100% secure. You are advised not to share full card details via unencrypted communication channels.

7. Your Rights

  • You have the right to access the personal data we hold about you.
  • You may request corrections to inaccurate or outdated information.
  • You may request that we stop using your data for direct marketing purposes at any time.

📌 This Privacy Policy may be updated occasionally to reflect changes in our services or legal requirements. Updates will be posted on this page.